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Privacy Policy

The protection of your personal data is of utmost importance to us. Here you can find all the details regarding the data we collect, process, and safeguard.

1) Introduction and Contact Details of the Controller

1.1 Introduction

We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data is all data with which you can be personally identified.

1.2 Controller

The controller for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Licorne Bike GmbH, Kornhausgasse 10, 88316 Isny im Allgäu, Germany, Tel.: 07562/9746274, Fax: 07562/9746275, E-Mail: h.yildiz@licorne-bike.de.

The controller for the processing of personal data is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data.

2) Data Collection When Visiting Our Website

2.1 Server Logfiles

For purely informational use of our website, i.e., if you do not register or otherwise submit information to us, we only collect data that your browser transmits to the page server (so-called 'server logfiles'). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:

• Our visited website • Date and time at the moment of access • Amount of data sent in bytes • Source/reference from which you reached the page • Browser used • Operating system used • IP address used (if applicable: in anonymized form)

The processing is carried out in accordance with Art. 6 Paragraph 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. No transfer or other use of the data takes place. However, we reserve the right to check the server logfiles retrospectively if there are concrete indications of unlawful use.

2.2 Encryption

This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the controller). You can recognize an encrypted connection by the string 'https://' and the lock symbol in your browser line.

3) Hosting & Content Delivery Network

3.1 Shopify Hosting

For hosting our website and displaying the page content, we use the system of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland ('Shopify'). Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada.

All data collected on our website is processed on the provider's servers. We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties. In the event of a data transfer to Canada, an appropriate level of data protection is guaranteed by an adequacy decision of the European Commission.

3.2 Shopify CDN & Cloudflare

We use a Content Delivery Network of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland ('Shopify'). Data may also be transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada, and Cloudflare Inc., 101 Townsend St. San Francisco, CA 94107, USA.

This service enables us to deliver large media files such as graphics, page content, or scripts faster via a network of regionally distributed servers. Processing is carried out to safeguard our legitimate interest in improving the stability and functionality of our website pursuant to Art. 6 Paragraph 1 lit. f GDPR. We have concluded a data processing agreement with the provider.

For data transfers to the USA, the data recipient has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision by the European Commission.

4) Cookies

In order to make the visit to our website attractive and to enable the use of certain functions, we use cookies, i.e. small text files that are stored on your end device. Some of these cookies are automatically deleted after closing the browser (so-called 'session cookies'), some remain longer on your device and enable the storage of page settings (so-called 'persistent cookies'). In the latter case, you can find the storage duration in the cookie settings overview of your web browser.

If personal data is also processed by individual cookies used by us, the processing takes place in accordance with Art. 6 Paragraph 1 lit. b GDPR either for the performance of the contract, in accordance with Art. 6 Paragraph 1 lit. a GDPR in the case of consent granted, or in accordance with Art. 6 Paragraph 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website.

You can set your browser so that you are informed about the setting of cookies and decide individually on their acceptance or exclude the acceptance of cookies for certain cases or in general. Please note that if cookies are not accepted, the functionality of our website may be limited.

5) Contacting Us

In the context of contacting us (e.g. via contact form or e-mail), personal data is processed - exclusively for the purpose of processing and answering your request and only to the extent necessary.

The legal basis for processing this data is our legitimate interest in responding to your concern in accordance with Art. 6 Paragraph 1 lit. f GDPR. If your contact aims at a contract, the additional legal basis for the processing is Art. 6 Paragraph 1 lit. b GDPR. Your data will be deleted if it can be inferred from the circumstances that the matter in question has been finally clarified and provided that there are no statutory retention obligations to the contrary.

6) Use of Customer Data for Direct Advertising

6.1 Shopping Cart Reminders via E-Mail

In the event of abandonment of your purchase before completing the order, you have the opportunity to be reminded by e-mail once of the contents of your virtual shopping cart.

The only mandatory information for sending this reminder is your e-mail address. The provision of further data is voluntary and may be used to address you personally. For mailing, we use the so-called double opt-in procedure, which ensures that you only receive a notification after confirming your express consent by clicking a verification link sent to the specified e-mail address.

By activating the confirmation link, you give us your consent for the use of your personal data in accordance with Art. 6 Paragraph 1 lit. a GDPR for sending a shopping cart reminder. We store your IP address as well as the date and time of registration to trace any potential misuse of your e-mail address.

You can unsubscribe from shopping cart reminders at any time by sending a corresponding message to the controller mentioned above. After unsubscribing, your e-mail address will be deleted from our distribution list immediately.

7) Data Processing for Order Fulfillment

7.1 Transfer of Personal Data to Shipping and Credit Partners

To the extent necessary for contract execution for delivery and payment purposes, the personal data collected by us will be transferred to the commissioned transport company and the commissioned credit institution in accordance with Art. 6 Paragraph 1 lit. b GDPR.

If we owe you updates for goods with digital elements or for digital products on the basis of a corresponding contract, we process the contact details you submitted when ordering to inform you personally within our legal information obligations in accordance with Art. 6 Paragraph 1 lit. c GDPR.

To process your order, we also work with service providers who support us in whole or in part in the execution of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.

7.2 Shopify Digital Download

For order processing, we use the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland.

Name, address and, if applicable, other personal data will be forwarded to the provider in accordance with Art. 6 Paragraph 1 lit. b GDPR exclusively for the purpose of processing the online order. The transfer of your data only takes place to the extent that it is actually necessary for order processing.

7.3 Forwarding to Shipping Providers (Deutsche Post, DHL, DPD, UPS, GLS, etc.)

We collaborate with the following transport partners:

• Deutsche Post (Deutsche Post AG, Bonn, Germany) • DHL (DHL Paket GmbH, Bonn, Germany) • DHL Express (DHL Express Germany GmbH, Bonn, Germany) • DHL Freight (DHL Freight GmbH, Bonn, Germany) • DPD (DPD Deutschland GmbH, Aschaffenburg / DPD Austria, Austria) • GLS (General Logistics Systems Germany, Neuenstein) • UPS (United Parcel Service Germany, Neuss) • Österreichische Post AG (Vienna, Austria) • Post CH (Swiss Post, Bern, Switzerland) • Poste Italiane S.p.A. (Rome, Italy) • PostNL (The Hague, Netherlands) • GEL Express Logistik GmbH (Willich, Germany)

We forward your e-mail address and/or telephone number in accordance with Art. 6 Paragraph 1 lit. a GDPR prior to the delivery of the goods for the purpose of coordinating a delivery date, provided you have given your express consent in the ordering process. Otherwise, we only pass on the recipient's name and delivery address for the purpose of delivery in accordance with Art. 6 Paragraph 1 lit. b GDPR.

7.4 Use of Payment Service Providers

To process payments, we use various payment services. If you choose one of these methods, your payment data (such as name, address, bank details, amount, currency) will be passed on to the respective provider. The legal basis for this is Art. 6 Paragraph 1 lit. b GDPR (performance of contract). For individual services (such as Klarna or PayPal Checkout), an identity and credit check may be performed (Art. 6 Paragraph 1 lit. f GDPR).

7.5 Apple Pay

When choosing Apple Pay, payment is processed via Apple Distribution International, Cork, Ireland. Data transmission and encryption protect your transaction details. Apple processes this data for payment execution in accordance with Art. 6 Paragraph 1 lit. b GDPR.

7.6 Google Pay

Google Pay is provided by Google Ireland Limited, Dublin, Ireland. Google encrypts credit card data as a token to complete payments in accordance with Art. 6 Paragraph 1 lit. b GDPR.

7.7 Klarna & PayPal Checkout

Both Klarna (Klarna Bank AB, Stockholm, Sweden) and PayPal (PayPal S.a.r.l., Luxembourg) offer various payment methods (invoice purchase, installment payment, direct debit, credit card). To protect our legitimate interest in determining customer solvency, these providers may transmit your data to credit agencies for identity and credit checks (Art. 6 Paragraph 1 lit. f GDPR). You can object to the processing of your data at any time.

7.8 Shopify Payments

Provided by Shopify International Limited, Dublin, Ireland. Billing is handled securely through their encrypted system solely for contract execution in accordance with Art. 6 Paragraph 1 lit. b GDPR.

8) Online Marketing

8.1 Google AdSense

This website uses Google AdSense, a web advertising service of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ('Google'). Google AdSense uses cookies and web beacons to evaluate visitor traffic. The information generated may be transmitted to servers of Google LLC. in the USA.

The service is only used if you have given us your express consent via our cookie consent tool in accordance with Art. 6 Paragraph 1 lit. a GDPR. You can withdraw your consent at any time with effect for the future.

9) Web Analysis Services

9.1 Google (Universal) Analytics

This website uses Google (Universal) Analytics, a web analysis service of Google Ireland Limited, Dublin, Ireland. On this website, Google Analytics is operated without cookies; instead, the local storage of the browser is used to store an anonymized ID. The IP address is shortened by default.

Processing only takes place if consent is available in accordance with Art. 6 Paragraph 1 lit. a GDPR. You can withdraw your consent at any time, e.g. via a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=en) or by clicking the opt-out link in our cookie settings.

9.2 Google Signals

As an extension of Google Analytics, Google Signals collects cross-device data if you have activated personalized advertising in your Google account. We only receive aggregated and anonymous reports that do not allow conclusions about individual persons.

10) Social Media & Tools

10.1 Social Media Links (Facebook, Instagram, YouTube)

Links to social networks (Facebook, Instagram, YouTube) are integrated on our website. We do not use active social media plugins that transmit data to third-party providers when the page loads. You are only forwarded to the social network when you click the respective button. The data protection regulations of the platform operator apply there.

10.2 Google Maps & Google Web Fonts

We integrate Google Maps for location display and Google Web Fonts for uniform font presentation on our website. Both services are provided by Google Ireland Limited. To display the contents, Google technically registers your IP address. This is done to safeguard our legitimate interest in an attractive and functional presentation of our website in accordance with Art. 6 Paragraph 1 lit. f GDPR.

11) Rights of the Data Subject (GDPR)

Applicable data protection law grants you comprehensive data subject rights against the controller regarding the processing of your personal data, about which we inform you below:

• Right of access (Art. 15 GDPR): You have the right to obtain information about your personal data processed by us, the purposes of processing, the categories of recipients, and the storage period. • Right to rectification (Art. 16 GDPR): You have the right to immediate correction of incorrect data and completion of incomplete data. • Right to erasure (Art. 17 GDPR / 'Right to be forgotten'): You have the right to demand the deletion of your data if the legal requirements are met. • Right to restriction of processing (Art. 18 GDPR): You have the right to demand the restriction of data processing under certain conditions. • Right to data portability (Art. 20 GDPR): You have the right to receive your data in a structured, commonly used format or to have it transferred to another controller. • Right to withdraw consent (Art. 7 Paragraph 3 GDPR): You can withdraw consent once given at any time with effect for the future. • Right to lodge a complaint (Art. 77 GDPR): You have the right to lodge a complaint with a supervisory authority if you believe that the processing of your data violates the GDPR.

RIGHT TO OBJECT (Art. 21 GDPR): If we process your personal data based on our legitimate interest in the context of a balancing of interests, you have the right to object to this processing at any time with effect for the future for reasons arising from your particular situation. If you exercise your right to object, we will stop processing the data concerned.

12) Duration of Storage and Data Security

The duration of the storage of personal data is determined by the respective statutory retention periods (e.g. commercial and tax retention periods). After the expiration of the period, the corresponding data is routinely deleted, provided it is no longer required for contract fulfillment or initiation and/or we have no legitimate interest in further storage.

We employ technical and organizational security measures to protect your data managed by us against accidental or intentional manipulation, loss, destruction, or against access by unauthorized persons. Our security measures are continuously improved in line with technological developments.

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